AgentBuilder

John Doe
Admin

MCP Configuration

Multi-Channel Processor v2.4.1
Status: Active

General Settings

Channel Configuration

Input Channels

Email
Active
Type: SMTP
Status: Connected
Throughput: 12 msg/min
Web Chat
Active
Type: WebSocket
Status: Connected
Throughput: 24 msg/min
Twitter
Paused
Type: API
Status: Disconnected
Throughput: 0 msg/min

Output Channels

CRM System
Active
Type: REST API
Status: Connected
Throughput: 18 msg/min
Database
Active
Type: SQL
Status: Connected
Throughput: 32 msg/min
Analytics
Error
Type: Webhook
Status: Connection Failed
Throughput: 0 msg/min

Routing Rules

Routing Table

Priority Condition Input Channel Output Channel Actions
1 Content contains "billing" Email, Web Chat Billing Team Queue
2 Language is "Spanish" All Spanish Support Team
3 Sentiment is "Negative" Twitter, Email Escalation Team
4 Default Route All General Support Queue

Advanced Routing Options

Processing Pipeline

Pipeline Stages

1
Message Validation
Active
Validates incoming messages for required fields and format compliance.
Avg: 12ms
98% success
2
Language Detection
Active
Identifies the language of the message content for proper routing.
Avg: 45ms
94% accuracy
3
Sentiment Analysis
Active
Analyzes the emotional tone of messages for priority handling.
Avg: 78ms
89% accuracy
4
Content Classification
Active
Categorizes messages into predefined topics for routing.
Avg: 112ms
92% accuracy

Advanced Processing Options

20
// Add custom JavaScript processing logic here
function processMessage(message) {
  // Your custom logic
  return message;
}

Monitoring & Alerts

Performance Metrics

Alert Configuration

10%

Current Performance

Message Throughput
1,248 msg/min
12% from last hour
Avg Processing Time
142 ms
8% from last hour
Error Rate
2.4 %
0.6% from last hour

API Integration

REST API Configuration

requests per minute

Webhook Configuration

API Documentation

MCP API Reference
View Full Documentation
Complete API reference for integrating with this MCP instance programmatically.

Security Settings

Authentication

Enter one IP range per line

Data Protection

Audit Log

Recent Activity
View Full Log
Timestamp User Action Details
2023-06-15 14:32:10 john.doe Configuration Updated Changed routing rules
2023-06-15 13:45:22 system Processor Restarted Manual restart
2023-06-15 11:20:05 jane.smith Channel Added Twitter input channel
2023-06-15 09:15:33 john.doe Security Settings Updated Enabled data encryption

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